FAQsline

General

Can gifters contribute via bank transfer?

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Can I change my bank details after I've published a gift collection?

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Can we make changes to our registry once it is live?

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Does Gravy take any fees from charity donations our guests make?

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Do gift contributors have to give money?

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How do I share my gift collection with others?

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How do you choose your charity partners?

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How far in advance should we share our collection?

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Is there a difference between unpublishing our registry and closing it?

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There's a charity I'd like to support but it's not an official Gravy charity partner - can I still add it to my collection?

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What credit cards do you accept?

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What currencies does Gravy offer?

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What happens if we need to cancel or postpone our wedding? Does Gravy return money to guests?

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When can contributors add funds or pledge to the collection?

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When do I receive the gift funds?

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When do we close a collection?

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Fees

Can you explain the card transaction fee?

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Does it cost to use Gravy?

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Security

How does Veriff verify my identity documents?

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How long will it take to verify my identity?

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Is my collection searchable via Google?

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What kinds of identity documents can I upload?

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Who has access to my verification data?

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Why does it take up to five days for the contributed funds to reach my bank account?

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Why do I need to verify my identity to use Gravy?

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Gifting

Can our overseas friends and family make a contribution to the collection?

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Can we set caps or limits on the gift funds we create?

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Can you explain the three different gifting types Gravy offers?

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Do I receive physical gifts via Gravy?

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How many gifts should we create?

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I'm stuck for gift ideas to add to my collection. Help!

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Is your question missing from here?

Contact us via email at hello@givewithgravy.com

- we're always happy to help.

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